Growing together - We are always here to help via email at email@example.com!
Propagation and potting tips
Find your perfect plant
Building your own terrarium
Winter Protection Insurance
Purchase This To Insure Your Shipment!
One (1) Winter Protection Insurance covers up to 6 plants in your cart.
Worried about your plants arriving safely in chilly weather? Add this to your order! We highly recommend adding Winter Insurance if your local HIGH temperatures are below 45 degrees in your location or if your order is using UPS Ground as the shipping source, as it will likely pass through colder states on the way.
Pricing note: Due to a shortage of heat packs nationwide, our cost to purchase them has risen, and thus the cost of our insurance has been raised from $5 to $6 as of 02/04/2021. We appreciate your understanding of this increase.
Our Winter Insurance is simple: When you add this to your order, we’ll personally check the weather conditions along your plant’s journey from our greenhouse to your house, and take all the necessary precautions no matter the cost (such as using heat packs, special packing procedures, or shipping on certain days) to ensure that your plant arrives safely. If, in the rare event your plant doesn’t arrive safely, we’ll replace or refund it at no cost to you. (See filing a claim below for specifics.)
We’ve been shipping plants safely throughout all of the winter months for 2 years now. Year-after-year we’ve refined the process of how to ship plants through the dead of winter, and 99+% of the time they’ve arrived safely. By purchasing Winter Insurance you can rest assured that your plants will arrive safe, happy, and healthy in the proper winter packaging for your location.
Why does Winter Insurance cost extra?
Most times we need to use additional packing materials to properly insulate and protect winter shipments. The additional cost simply covers our average costs to ensure your plants arrive happy and healthy in winter.
What happens if I don’t purchase Winter Insurance?
Without Winter Insurance: Orders that do not contain Winter Insurance are meant for people who live in areas where they are absolutely certain they will not need a heat pack or special packing due to the climate (or simply prefer we pack their order normally). If Winter Insurance is NOT purchased, plants that contain pests/disease upon arrival or are damaged during shipping will be refunded or replaced free of charge (per our normal Return, Replacement, and Refund Policy). If you do not add winter insurance to your order, however, we are not able to cover any damages that our team determines are related to cold weather.
What happens if I purchase Winter Insurance?
WITH Winter Insurance: Orders that purchase our Winter Insurance will have our staff manually checking the destination and journey of your plants and ensuring that the proper heat packs, additional packing methods, or other precautions are taken to ensure your plants arrive safely despite the cold. If Winter Insurance is purchased, plants that sustain damage from shipping INCLUDING from cold/heat related damage, will be refunded or replaced free of charge.
I forgot to add Winter Insurance to my order, can I add it later?
You can add Winter Insurance any time up until 24 hours before your order ships by placing a new order containing just Winter Insurance and shooting us an email at firstname.lastname@example.org to let us know.
Is Winter Insurance refundable?
Once purchased, Winter Insurance is non-refundable.
What happens if I combine two orders with Winter Insurance?
If you placed multiple orders and want to combine your shipment, we’re happy to combine your orders into one shipment as usual. We won’t be able to refund your extra orders’ Winter Insurance costs, but we will follow our normal procedures for refunding additional shipping costs on combined orders. (See our Shipping Policy for details on requesting order combinations.)
Last year I purchased Winter Insurance but some of my plants arrived without heat packs—why is that?
Certain plants tolerate temperature differently. For some species, placing one or more heat packs in their box can actually damage them in all but freezing conditions due to the prolonged exposure to the warm heat source right next to their leaves. During winter, we take extensive precautions to ship plants with different climate needs sensibly. We consider the climate of your plants’ entire journey from our greenhouse to your house when planning their packaging needs. And, in the rare event that your plants encounter a weather-related issue, we will replace or refund them at no cost. (See how to file a claim below for details.)
How do I file a Winter Insurance claim?
Filing a claim is simple: Within 10 days of receiving your order, reach out to us by email, and follow the instructions under Opening a Claim on our Return, Replacement, and Refund page to provide us with the information we need to process your claim. For weather issues, most times we just need a photo of your plant. Unfortunately, we are unable to honor claims opened more than 10 days after you received your plant.
NOTE: If you decide to ship your order with UPS Ground, adding Winter Insurance is recommended as the route may affect your plant even if your location is not experiencing low temperatures.
Packed well. And in good condition. They are doing well so far.
This is my second time ordering and I am beyond impressed with the quality and care put into these plants. 10/10 recommend
I won't order plants in the cooler months from anyone because of the delay in shipment that sometimes happens with packages these days. I decided to add the winter protection when I order a Hoya that I didn't want to loose because of cool weather. So glad I did. It arrived very well packed and still warm.
Love the new plant can’t wait until this new leaf unfurled.
Always incredible packaging, perfect plant, 20/10 would recommend!
My plant are lovely will be ordering more from them.
I was disappointed that one leaf was broke off another leaf was bent when put in the box and the leaf cracked. Same thing happened with another leaf. I also paid to have a heat pad that was not in the box. I know the nursery is not responsible for the mail, however there was dirt all over the plant and in the box. I had to take the plant out of box outside.
Beautiful plant! Arrived in perfect condition
Plant arrived a mess, dirt everywhere and uprooted in the pot. The plant was far too small for the 4” pot, which is probably why it came out so easily. It looked like a plug stuck into the pot. Plant itself was tiny and definitely not what I expected for the price.
Temperatures dropped suddenly in the days before my plants arrived. But they were well packaged and arrived alive
It’s March, I live in NY so these two beauties needed the winter protection. Definitely worth purchasing. The packaging was excellent, but seriously, if your shipping in cold weather you should not hesitate to get this.
Huge! No variegated whatsoever but still happy.
The winter protection was worth its weight in gold for unpredictable late winter shipping! My plant was well packaged, traveled during a warm spell, and the heat pack was still toasty upon arrival two days later. 10/10 did not disappoint.
Definitely recommend the winter protection, my plants arrived perfectly packed and super healthy. So please
Everything was so well packaged there was absolutely no damage to the plants. This was my first experience worth ordering plants and I will definitely order through Gabriella again!
Definitely worth it in the winter months for the peace of mind
My first order died but it was replaced. The second order came in great.
Mary Ellen F.
Plants were delivered in excellent shape... is spite of the cold weather!!
Great to have for your plant during the Winter months. Thanks.
Thank you Wesley for selecting and Treating my plants and Juliana for packing up they were packaged so well that there was no soil that spilled. I was so Happy with my new Babies this was my Valentine's gift from Hubby. I'm sure that I will order again
I have bought so many plants from Gabriellas and I have always be so pleased. Each plant has arrived timely and in great shape! I will continue to order from them for years to come!!
This was my first order with Gabriella Plants and I could not be more pleased! I live in the freezing Midwest, and my plants arrived in perfect condition. (I ordered the Winter Insurance, of course). They barely even looked like they had been in a box. And these were full, beautiful plants. Not some barely rooted cuttings just stuck in soil like you might get elsewhere. The prices were excellent, also. I've already placed another order, and look forward to doing more business with Gabriella Plants!
Got the winter insurance and my plants arrived healthy despite cold weather. Heat pack was still slightly warm. That was from Florida to Denver CO
I live in the southwest mountains of Colorado, and the heat packs work great for my plants to make it safely to me.
The plants arrived in beautiful condition - they were healthy looking, shipped carefully, and seem to be doing well. I appreciated the email updates about my order status throughout the process too.
Always beautiful and amazing quality plants... they are so vibrant they don’t even look real! I LOVE Gabriella Plants!
Heat pack wasn't warm anymore but I'm sure that's because ups was a day later than what tracking said.
Philodendron prince of orange. What a beauty! It came perfect just like everything I have ordered from Gabriela plants❤️
Ordering was so easy and they arrived in such mint condition. And in 2 days! Amazing, I will be a regular for sure
I got my order from Gabriella a couple of weeks ago and I couldn't be happier! They kept me up to date since I first placed my order, all the way until it arrived at my house. Their communication is top tier! They were super helpful when I added a plant to my initial order and even answered a question I had about my plant (and gave me some great care tips) after they arrived.
My plants are adorable and I've already had 2 new leaves come in since I got them! I will definitely be getting more plants from here and def will be recommending them to others!
I was amazed at how beautiful and vibrant these plants were when I received them!! They were very well packaged, and you can tell were handled with care.... the winter insurance is an awesome option as well! Gabriella Plants is my new go to plant place!
Plant arrived in great shape in January no damage!
These are super healthy, well grown plants that filled the pots.
It is Nobody's fault that travel by carrier took 5 days and the weather got severely cold before they got here. Took out insurance due to the cold and was glad I did, they will stand by their guarantee. I will be a repeat customer, the service can't be beat and the product is top notch!
My plants arrived in excellent condition and packaged beautifully.
The plants were full, healthy and 4 of the 5 had new growth emerging.
I am completely happy with Gabriella Plants and the service they provide.
The winner protection proved to be worth a lot more than the $5 I paid for it. My plants were delivered to me in a snowstorm in perfect condition.
Because of the winter protection, my new plant friends arrived to me in Minnesota during the middle of December completely unharmed. I highly recommend adding this to any of your orders! Thank you for taking such care when packaging my new plant friends!
You need it. Don’t even question it. It’s $5.
I ordered my plants in the dead of winter. The post office was backed up for the holidays, which cause the package to be delayed a few days. But even still my plants were in near perfect condition when they arrived. The calathea i got threw a small fit and lost two leaves but overall they are picturesque. (Not saying this was necessarily a good idea in the first place, but I am so impressed!)
The heat pack kept the plants just warm enough, they weren't cold damaged and arrived healthy. ❤️ I love that this is offered
Worth it! The low temp here in NJ dropped to upper 20s the day the plants reached local post office and stayed there during the weekend. Plants are still in good shape when delivered monday.
The plant were exactly as the website but better
Wonderful packaging. Arrived in very good shape!
Worth the $5, packaging was stellar.
I highly recommend for shipping during the winter months. It kept my plant warm in below freezing weather and arrived perfectly happy.
Elizabeth A W.
I live in Wisconsin and was a little nervous about buying plants during this time of the year. NO PROBLEM... I bought the winter guarantee and all my plants arrived in GREAT shape.
My package of 6 plants had to come all the way across the U.S. to get to me and the heat pack they included with this insurance was still warm! Very happy with this little extra help for ordering in colder months. Thank you!
Beautiful Calathea Vittata! The plant was packaged with care and arrived with a heat pack which kept the plant very happy on its journey. I like the variety of new plants added each Wednesday night. I will buy from Gabriella Plants again in the future.
Plants arrived in great shape even though had low temperatures In area
My black velvet looks decent but my maharani is so sad. I paid for winter insurance which I assumed meant a heat pack, arrived 5 days later with no heat pack. My orbitfolia, maharani, and black velvet all suffered
This thing was still warm when it got here! Definitely a must for freezing night temps.
My splash came in beautiful and healthy! Great shipping and customer service! A+ transaction!
Thank you for providing customers with peace of mind
So simple to use and is super healthy for my plants!
Didn’t need it but loved the fact it was there if I did
My plant came nice and warm in its wrappings with the heat pack.
I love my Mican Philodendron.As always l am never disappointed in any plant that l purchase from Gabriella Gardens. Thank you so much for your beautiful plants.As well as your Spectacular Customer Servive.10 Stars
CO is a nice little trek from FL for plant babes, and I did not want to take the chance even in early spring. Packaged beautifully, my new baby plants arrived wrapped in abundant insulation (thin, pliable, dense foam). I recommend adding the “insurance” to your shipping during colder months, for sure!
Great way to easily check out with protection for those in cooler climates
I love that this is an option, helps my plants arrive in great condition during the cold Utah winters.
The winter protection worked perfectly! It was warm in the box but not hot.
Def worth the extra protection seeing that I live in the North Pole! :)
Beautiful plant! Healthy with new growth! Super pleased!
This is an amazing service. The temperature changes a bit while my plant was in transit and it came in a little under the weather. I sent a picture of the plant immediately after opening and the team started the process to get me a new plant out right away. Miriam has superb customer service... She is as perfect as any plant in your greenhouse!
living in massachusetts means it's cold 70% of the year. thanks for keeping them warm & reminding me to add this to my order after i forgot to add it originally.
When in doubt, get the heat pack just in case to help your plants shipping journey
Shane, Miriam and their crew have thought of everything! No need to worry about your littlest beauties traveling in colder months...as long as you buy the insurance! It’s SO worth the extra cost!
Arrived well packaged and healthy. Thank you!
My plants were perfect when they came! Not a wrinkle in the leaves! They were boxed beautifully! The order came in a short amount of time.
I can’t send a picture because I’m not that techy....
Like everyone, a birkin was on my plant wishlist. I found this baby and took a chance. It's telltale stripes are not yet developed, but again, I believe they come with age! (Hmmm sounds familiar!) Packaged well, arrived unscathed. Very healthy plant, which has already grown since arriving! Thank you!!!
When I discovered your site I had to check it out. I was like, wow! They got some great plants! I immediately signed up, I wanted to know what you guys were all about and get the updates when new stuff came in! When I made my first purchase I was so excited but also a little bummed that I didn't get one that sold out so quickly! But, I couldn't wait to get my new plants. It was like Christmas when they came! So fun! Everything was packed really well. Thank you Gabriella plants! Can't wait to get more! <3
Very beautiful plant growing already! Packaged very well!
Very well packed, excellent communication and a beautiful plant. Thanks so much. I’ll be back!
Gabriella Plants are the BEST!!! Have ordered several over the last 6 months and each one is beautiful and packed with such care! Am thrilled to have one of the Pink Princess Phils and in awe of how large and gorgeous it it. The Frydek Alocasia is lovely and large too! GP sells plants that are bigger and more developed that some of the other sites I've found- the 6" pots are especially full and lush! Keep up your amazing work!! Thank you for growing and selling these lovely plants that make our dreams come true!
Heat pack Was still warm and everything was well packed.
NATURALLY i order cold weather protection and it gets warm LOL
it was an insulated hot pack in the package... the package itself was quite insulated and well packaged.
Glad I got the winter protection since Ohio’s weather makes no sense. It’ll snow and then get up to 60 in the same week. So the winter protection is a very good investment for my traveling pals!
I was so excited to welcome this beauty to her new home! Gabriella Plants, you guys do such an awesome job! Super healthy plant, arrived in excellent condition. This is my second order, and I plan to order more in the future!
It’s a heat pack
That week it was cold I glad I order weather protection.it came safely at my home.
Winter insurance is well worth the peace of mind. I live in Northern Minnesota and our winters are bitter cold. Gabriella Plants checks the weather forecast and even holds the order until plants can be shipped safely. Of all the places I’ve ordered plants in the mail Gabriella’s does the best job of packaging to keep the plants warm and undamaged, because just a heat pack isn’t enough in the far north. They use a foam wrap and secure each pot with cotton and plastic to prevent spillage. Their winter protection insurance lets me look forward to each Wednesday’s update without fear. :)
I highly recommend purchasing this to ensure the safe arrival of your plants during the winter season.
So glad I got this! The highs were supposed to be above 45 but weather changes so quickly in NC so I figured I would play it safe. I am glad it did because it was snowing and 20 degrees the day it arrived.
Excellent idea to protect your plants...
My new Calathea collection is off to an amazing start. Thank you, Gabriella Plants. All four calatheas were in tip-top shape when I received them and are already growing. The two Medallions are extra exceptional. I am beyond pleased with all aspects of my order. Gabriella Plants is the best that I have done business with....and I have ordered lots of plants from different venues. Thanks again, Gabriellla Team.....I am already a repeat customer.
I ordered four plants and the winter protection because I live in Alaska. When the plants came they were VERY well packaged and each box had its own heating pack. I haven’t noticed any cold damage at all on any of the leaves which is fantastic! I will definitely be ordering from this website again!
I live in Michigan and the day it arrived we had a little snowstorm and the heat pack was still warm!
Thank for the heat pack when it below 40 degree.
My rio with winter insurance arrived perfectly in the middle of January in Ohio!
Choosing this saved my plants! My 2-day shipping didn’t Arrive until day 5 (dang usps) and I thought for sure my plants wouldn’t look healthy! But to my surprise they are amazing and I would never know that they were shipped I. The winter to NY! Thanks to Shane and crew for packing my new babies up securely and offering this amazing winter protection with heat pack!
My White Fusion beauty arrived packaged wonderfully, looking great, even having to spend the weekend at our post office as we got quite a bit of snow and the mailperson couldn't deliver to us.
Plant arrived big beautiful and healthy I was very please
The plants arrived in perfect condition, not even a bruise! I Highly recommend Gabriella plants!
Ordered but probably didn’t need it as temps were relatively warm. It’s a great option and inexpensive. I would definitely choose it for the winter months.
The dirt got knocked around thanks to the post office being rough on the package, but the plant is in amazing shape!
I had a very good experience with Gabriella plants. They worked with the Idaho weather and got all but one of my plants here perfectly and the one that isn’t perfect they are resending because of the winter protection insurance! Will shop here again if I can find room for more plants!!
It kept my plants warm they arrived in great condition.
Thanks for the worker and grower we wouldn't have beautiful and gorgeous plants.l love color of my plant I can't take my eyes off of it amazing and gorgeous .l love the way they pack it with care .I will order again .
Definitely purchase the winter insurance if you are in a cooler climate. Very much so worth it and also affordable!
We'll keep you updated.
Sign up for our newsletter to get early access on new product releases and plant care advice from our team straight to your inbox!